We guarantee contracted response times, so you’re never left waiting when something goes wrong.
With proactive monitoring and alerting, we keep an eye on your devices and network, spotting problems before they affect your business.
We offer regular IT reviews, ensuring your system aligns with your goals and keeping up with evolving technology.
And with consistent patching of your devices, your system stays secure, stable, and up to date.
Simple, Reliable, Secure. That’s managed support from IT Managed Consultancy
- Contracted Response Times: The service guarantees specific response times, ensuring clients are never left waiting for support.
- Proactive Monitoring: They actively monitor devices and the network.
- Preventative Alerting: Problems are spotted and addressed proactively before they can negatively affect the business.
- Regular IT Reviews: The service includes scheduled reviews to ensure the client’s IT system is aligned with their business goals.
- Technology Alignment: Reviews help keep the system current with evolving technology.
- Consistent Patching: They perform regular patching of devices.
- System Stability: Patching ensures the client’s system remains secure, stable, and up to date.
- Service Motto: Their approach to managed support is defined as Simple, Reliable, Secure.
| Service Component | Key Action | Client Benefit |
|---|---|---|
| Response Times | Guaranteeing contracted response times. | Never left waiting; prompt resolution of critical issues. |
| Monitoring & Alerting | Proactively monitoring devices and networks. | Spotting and fixing problems before they impact business operations. |
| IT Reviews | Conducting regular system reviews. | Ensuring IT systems **align with business goals** and evolving technology. |
| Device Patching | Consistent patching of all devices. | A system that is reliably **secure, stable, and up to date**. |
